United Airlines Takes Full Responsibility for Dog that Died in Overhead Bin


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Regarding the dog that died on a United Airlines flight when a flight attendant allegedly insisted a passenger place the dog inside its appropriately sized carrier inside the overhead bin, rather than under the seat in front of her: Apparently, either the dog was barking and/or the carrier blocked part of the aisle. It’s unknown why the flight attendant was even concerned.

During the flight from Houston to LaGuardia, New York, the young dog (reportedly a French Bulldog) died. The puppy likely suffocated in the closed overhead compartment, but certain cause of death is unknown at this time. United Airlines is paying for a necropsy (animal autopsy).

In a statement to me (via email) following my initial blog post about this, United Airlines had this to say:

“This was a tragic accident that should never have occurred, as pets should never be placed in the overhead bin. We assume full responsibility for this tragedy and express our deepest condolences to the family and are committed to supporting them. We are thoroughly investigating what occurred to prevent this from ever happening again.”

I will discuss this further tonight at 12:35 a.m. CDT on WGN radio with Patti Vazquez (720AM or you can listen HERE).

I invited a United representative to respond further on my WGN Radio show. United has always been responsive to me, so I hope they will. I want to better understand what happened and why. And, I suspect at this point United Airlines does as well.

 

 

 

 

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